Small Business IT Support - Four Things To Consider

Posted by Sean Kline

Small business IT support is typically an afterthought for most owners and/or executives of organizations with under fifty employees.  In some cases the owner is involved in support herself.  In others, a key employee has this responsibility in addition to another important role.  Occassionally, there is a dedicated employee for this activity, but at this size, it is usually hard to justify.  In most cases, the company avails itself of a reactive break-fix IT services company.  The problem is that reactive support yields sub-optimal results.

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Topics: Small Business IT Resources, IT Managed Services

IT Managed Services - Five Case Studies

Posted by Sean Kline

IT managed services are not new, but most small business owners still do not really know what they are.  Following are five case studies that describe how technology impacts business results and the role of IT managed services in improving those results.

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Topics: IT Managed Services, IT Strategy

Setting Up A Remote Desktop Connection: A Guide

Posted by Christian Kline

So, you're curious about setting up a Remote Desktop Connection between two Windows PCs? With Microsoft's Remote Desktop Connection software, built into the Windows operating system, setting up your computer for this kind of connection is not at all difficult. Just use common sense and follow these instructions - or, for more complete directions, visit Microsoft's website.

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Topics: IT Managed Services, desktop virtualization, Utilizing Technology in Business