Sean Kline

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Cloud Computing for Small Business: Important Factors to Consider

Posted by Sean Kline

 

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Topics: Small Business IT Resources, small business it support, small business solutions, IT Managed Services, Utilizing Technology in Business, small business IT infrastructure, IT Strategy

Do Managed Services Benefit Small Businesses?

Posted by Sean Kline

 

When I speak with other business owners, I field many variations of the question,"Would managed services benefit my company?"

As with most things, the answer is: It depends. Although we have an inherent desire for simple black-and-white answers, the reality is that some companies benefit from managed IT services and some do not. Let's take a closer look.

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Topics: Small Business IT Resources, small business it support, Managed IT Services, small business solutions, IT Managed Services, Utilizing Technology in Business, small business IT infrastructure, IT best practices, IT Strategy

How to Encourage Proactive Support in the IT Field 

Posted by Sean Kline

Proactive support is not a new concept, and yet, it has lacked in the IT field as most of those within the industry follow a break-fix model. Changing the way support has been may also mean changing the way business is done on a daily basis. Innovation can encourage a new way to meet consumer demands or improve current business practices that will ultimately make you and your business more successful.

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What Are You Getting From Your Current IT Solution?

Posted by Sean Kline

When you are examining your current IT solution, it can be difficult to figure out whether or not you are in an ideal situation or if maybe you could use some help. There are many different facets to consider when thinking about potential IT solutions, so to help you make the best decision for you, let's take a look at some of the questions you need to ask yourself.

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Topics: IT best practices

Why It Does Not Make Sense to Hire a Network Support Company

Posted by Sean Kline

Hiring a network support company makes sense doesn't it?  Most small businesses are not experts in networking.  So, one would think this is a logical thing to outsource.

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Topics: small business it support, IT infrastructure

Short Term Thinking + Small Business Computer Services = Profit Loss

Posted by Sean Kline

Unfortunately, when it comes to small business computer services, many owners, CEOs and presidents fall into the trap of short-term thinking.

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Topics: small business IT infrastructure, IT Strategy

Computer Services - Are They a Commodity?

Posted by Sean Kline

I meet with presidents, CEOs and owners of small businesses every week to discuss what computer services they are using (whether internal or external), what it costs them and the results they are seeing.

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Topics: IT Managed Services

Small Business Computer Services Pain Points - Research Results

Posted by Sean Kline

Over the last two years, we have conducted a study of small business computer services pain points.  We interviewed 110 companies ranging from 20 to 100 employees.  Representative interviewees included owners, CEOs, presidents, partners, general managers, CFOs, controllers and similar leadership positions.  The pain points represent those most affecting business outcomes as reported by the interviewee.  Verticals were wide ranging with everything from biotechnology to services organizations to manufacturing and technology.

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Topics: small business it support, IT Managed Services

How Do You Support Small Business IT Infrastructure Remotely?

Posted by Sean Kline

One of the common questions that I get from owners who need their small business IT infrastructure supported is how can an external company perform support remotely and effectively?

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Topics: small business it support, small business IT infrastructure

5 Key Small Business IT Support Initiatives to Improve Efficiency

Posted by Sean Kline

In today’s economically optimistic, but still cautious small business environment, efficiency in information technologies is more important than ever.  And the best way to capitalize on that efficiency is to make sure your small business IT support doesn’t just detect problems in your network, it prevents them.  Here are the five technology initiatives to best ensure maximum productivity.

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Topics: small business it support, Virtualization, cloud services, offsite backups, social media, security audits

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